Human Centered Design Course
Learn Human Centered Design to innovate through collaborative design and development teamwork.
Vivian Gomes
What is Human Centered Design?
Human Centered Design will provide you the knowledge and hands-on experience to transform your collaborative design and development teamwork to innovate for your customers and users. You will learn high-impact and industry-leading design practices while working on a design problem in a team setting. You will learn how to effectively lead and work with teams, using digital collaborative tools so that user focused innovation occurs everywhere. With guidance and certification, you will have the skills and the experience to transform your work to deliver exceptional customer experiences.
What you will learn?
What you will learn?
- Understand how to design Customer Experiences using human centered design and design thinking.
- Become a Certified Human Centered Design Practitioner with expert coaching and mentoring.
- Use digital Collaborative Tools to innovate anytime and anywhere.
- Instantly transform your On-The-Job Outcomes with increased business return on investment (ROI).
- Get hands-on practice with high-impact Scientific and Universal Human Centered Design methods.
Program Brochure
Get detailed information about the program, curriculum, instructors, and more. Download our program brochure to explore all the exciting opportunities and valuable insights this program has to offer.
Program Schedule
- Day 1-Welcome & Introductions
In the Understand phase, you will create a shared knowledge base across all participants. Using the Lightning Talk method, knowledge experts across the business are invited to articulate the problem space from business, user, competitor, and technological angles.
- Day 2-Define
In the Define phase, the team evaluates everything they learned in the Understand phase to establish focus. This is done by defining specific context and desired outcomes of potential solutions. The phase concludes by choosing a specific focus for your Sprint, as well as goals, success metrics, and signals.
- Day 3-Sketch
In the Sketch phase, the Design Sprint team generates and shares a broad range of ideas as individuals. You will start by looking for inspiration, such as solutions in alternative spaces. Then, each Design Sprint participant will individually generate ideas for consideration.
- Day 4-Decide
In the Decide phase, the Design Sprint team finalizes the direction or concept to be prototyped. Each participant will share their Solution Sketch, and the team will find consensus on a single idea through decision-making exercises. The final direction will aim to address the Design Sprint focus.
- Day 5-Prototype
In the Prototype phase, the Design Sprint team will work together to create a prototype of your concept. This is when many decisions are made around what exactly the concept is and includes. You will aim to create a prototype that is just real enough to validate, and you will do it really fast!
- Day 6-Validate
In the Validate phase, the Design Sprint team will put your concept in front of users - this is your moment of truth! You will gather feedback from users who interact with your prototype, and if relevant, you will conduct stakeholder and technical feasibility reviews. You’ll end your Sprint with a validated concept– or an invalidated concept to improve on.
Know your Instructor
Vivian Gomes
Vivian Gomes is the Co-Founder and CEO of SHNORH, USA internationally well known Futuristic Design Leader, Innovation Evangelist, Certified IBM Design Thinking Coach, UXQCC Trainer, Certified Adult Education Trainer and Google Sprint Trainer. Vivian is a Board member at UXQCC (Austria) and a UX, Design mentor on Google for Startups, initiating innovation and implementing design within organizations to lead and foster a collaborative environment. He has regularly trained professionals in industries such as fintech, BFSI, retail, oil & gas, smart cities, analytics, data Science, healthcare, eComm, delivery, startups, wearables, AR/VR, AI, voice, engineering and the automotive industry.
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